Shipping policy

POSTAGE AND DELIVERY COSTS

  • FREE standard delivery within Australia on orders over $150
  • FREE click and collect on local orders only (West Wyalong, New South Wales)
  • FREE delivery within West Wyalong & Wyalong town limits.
  • Standard delivery within Australia: Flat rate of $15
  • Express delivery within Australia: Flat rate of $18 

POSTAGE AND DELIVERY DETAILS

  • West Wyalong Jewellers delivers exclusively via Australia Post.
  • Please allow 1-2 days for postage and handling. Once your order has been sent you will be supplied with a tracking number. Please keep your tracking number safe and use this for your own future reference.
  • If you would like to know where your order is after it has left West Wyalong Jewellers, please contact Australia Post with your tracking details for further assistance.
  • Please allow 3-7 business days for standard domestic delivery.
  • Express post cannot be guaranteed as next day delivery due to our location in rural New South Wales. Please check the Australia Post website for specific delivery times available to your postcode.
  • We will do all we can to ensure your delivery reaches you in a timely manner. West Wyalong Jewellers cannot be held liable for any postage delays, lost or damaged goods that might occur by our postage carriers or any person(s) that handles your goods once they leave West Wyalong Jewellers.
  • It is out of West Wyalong Jeweller's reasonable control when deliveries are held up due to public holidays, busy postal periods (i.e. Christmas) or when we are supplied with incorrect postal addresses.
  • If any items in your order are out of stock at the time your order is packed then we will notify you via email and refund you for those out of stock item(s) before proceeding with your order.